Luve’a Jewellery – Terms & Conditions

A Commitment to Elegance & Trust

By accessing or purchasing from Luve’a Jewellery, you agree to the following
Terms & Conditions.

1. Product Information

All products offered are fashion jewellery, unless otherwise specified.

Slight variations in color, finish, or shape may occur due to lighting and handcrafted detailing.

2. Pricing & Payments

• All prices are listed in INR (₹)
• Prices are subject to change without prior notice
• Full payment must be completed at checkout

3. Order Acceptance

• Orders are confirmed only after successful payment
• Luve’a reserves the right to cancel orders due to stock issues, pricing errors, or suspicious activity

4. Order Modifications & Cancellation

Once an order is processed, it cannot be modified or cancelled.

5. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Timelines may vary based on location and external factors.

6. Returns & Exchanges

• Returns are not accepted due to hygiene reasons
• Exchanges are only applicable for damaged or defective products
• Issues must be reported within 48 hours of delivery with proof

7. Product Care

• Avoid water, perfumes, and chemicals
• Store in a dry and secure place

8. Intellectual Property

All content including designs, images, logos, and branding belong to
Luve’a Jewellery and may not be used without permission.

9. Limitation of Liability

• Allergic reactions
• Improper usage or handling
• Damage after delivery

10. Privacy & Security

Customer information is handled with care and is not shared with third parties.

11. Policy Updates

Luve’a Jewellery reserves the right to modify these Terms & Conditions at any time.

Service Policy

1. Customer Support

• Our support team is available to assist you with any queries.
• We aim to respond to all inquiries within 24–48 hours.

2. Order Assistance

• Customers may reach out anytime for order-related queries.
• We ensure clear and timely communication.

3. Grievance Handling

• All concerns and complaints are handled with priority and care.
• Customer satisfaction remains our highest priority.

4. Quality Assurance

• Each product undergoes a thorough quality check before dispatch.
• Only products meeting our quality standards are shipped.

5. Service Updates

Luve’a Jewellery reserves the right to modify or improve its services at any time.