Return & Refund Policy

Last updated: June 2026

Return Window

We accept return requests within 7 days from the date of delivery. Items requested for return after 7 days will not be accepted.

Eligible for Return

• Wrong product delivered.
• Product received in damaged or defective condition.
• Product significantly different from what was described.
• Missing items from an order.

Not Eligible for Return

• Product has been worn, used, or damaged by the customer.
• Original packaging, tags, or accessories are missing.
• Return request raised after 7 days of delivery.
• Customized or personalized orders.
• Products purchased during clearance sale (unless damaged/defective).
• Bouquet/perishable products.

How to Initiate a Return

• Contact us on WhatsApp (+91 70393 00777) within 7 days of delivery.
• Share your Order ID and clear photos/video of the product and packaging.
• Our team will review and respond within 24–48 hours.
• Once approved, we will arrange a reverse pickup.

Refund Process

• Refunds are processed within 5–7 business days after receiving and inspecting the returned product.
• Refunds for prepaid orders are credited back to the original payment method (UPI, card, bank account).
• COD orders will be refunded via bank transfer/UPI after sharing bank details.
• Original shipping charges (if any) are non-refundable.